Healing the Hospital Podcast

Our nation's hospitals are in trouble.

From inflation and shrinking margins to unprecedented labor shortages and unforeseen supply chain challenges, American hospitals are struggling to keep their doors open.

After a pandemic that saw our hospitals and healthcare system serve admirably to keep us all safe and healthy, it is time that we return the favor.

Across the nation, there are an unlimited number of Hospital Healers, people who are working diligently to solve the problems that these hospitals now face.

The Healing the Hospital Podcast was created to tell their stories, and highlight and celebrate their amazing work while connecting them with the hospitals and health systems that could benefit from their help.

Episode 01: Healing from the Inside to the Outside - Interview with Justin Poulin

Justin Poulin is the founder, CEO, and host of four leading healthcare podcasts: Transmission Control, Power Supply, First Case, and Beyond Clean.

As a Hospital Healer, Justin works to highlight problems and promote solutions in key areas within the hospital, interviewing experts and providing thoughtful content that serves to build a strong community.

Learn about what Justin believes are the qualities all Hospital Healers should have, the key issues facing hospitals today, and his ideas on how to begin to solve some of these problems.

Before the interview, host Rich Palarea provides insight into the struggles of American hospitals.

Episode 02: Healing through Preparedness - Interview with JoAnn Ioannou

JoAnn Ioannou is the Senior Advisor to the President for Strategic Initiatives for Johns Hopkins Health System and was formerly the Chief Nursing Officer for Greater Baltimore Medical Center where she was named by Becker's Healthcare as one of the 50 CNOs to Know.

As a Hospital Healer, JoAnn has faced many challenges, including a vicious malware attack that took all systems offline in the middle of the pandemic.

Learn how JoAnn led her hospital during the malware attack, the steps she took to ensure patient safety and care were put first, and the practical tips she provides to help other hospitals and health systems prepare for similar cyber attacks. JoAnn also discusses her guiding principle of servant leadership and her thoughts on the different roles that community hospitals and large academic health systems play in the healthcare ecosystem.

Before the interview, host Rich Palarea gives color to the real threat of cyber attacks on our hospitals. After the interview, Rich welcomes Kermit Vice President of Technology Mike Jackman to give his perspective on the state of cyber security for healthcare providers and suppliers and outlines the 3P's all organizations should follow.

Episode 03: Healing by Keeping Your Foot on the Gas! - Interview with Suzi Collins, CMRP

This episode’s Hospital Healer is Suzi Collins, CMRP. Suzi is the Market Director of Supply Chain for Steward Health Care’s Arizona locations. In the healthcare supply chain community, Suzi has made a name for herself by creating engaging content that tackles the mundane yet important aspects of healthcare supply chain.

Her goal in creating this content: to attract the next generation of talent into the industry. Suzi has gone as far as to leverage TikTok in an effort to connect with teens. Despite the trials and tribulations of the pandemic years, Suzi calls them the proudest years of her career. She believes the pandemic elevated supply chain and now is the time to keep that momentum. Suzi wants all healthcare supply chain professionals to keep their foot on the gas!

After Suzi’s interview, we welcome Kermit Strategic Advisor Lisa Hudson-Ventura who lends her expertise in Lean Six Sigma and shares how she leveraged the methodology during her time at Memorial Sloane Kettering.

Episode 04: Healing through Hands-On Education - Interview with Angie Haggard

This episode’s Hospital Healer is Angie Haggard. Angie is the CEO of RDA Healthcare Supply Chain Services. RDA provides supply chain optimization, operation standardization, and interim management services. Now, RDA is offering training courses to teach the basics of healthcare supply chain to those new to the industry.

Before the interview, host Rich Palarea records on International Women’s Day and looks back on some of the past Hospital Healers. Rich also highlights two new LinkedIn groups aimed to serve as a community for women in two specific healthcare departments.

At the end of the show, Rich recaps the interview with Angie by sharing some anecdotes he learned from some Kermit employees about when they first started in healthcare. Rich also shares an exclusive offer for Healing the Hospital listeners regarding RDA’s new courses. To claim the offer, purchase at the link in the show notes and mention that you heard about the course on the Healing the Hospital Podcast.

Episode 05: Healing Through Empirical Research & Data - Interview with Matthew Grennan, PhD.

This episode’s Hospital Healer is Matthew Grennan, PhD. He is an Associate Professor and Faculty Co-Director of the Robinson Life Science, Business, and Entrepreneurship Program at the Haas School of Business at University of California, Berkeley. Dr. Grennan is an expert on the economics of health care markets, products, and organizations. Recently, his research has focused on economics related to medically implanted devices and how hospitals purchase from the manufacturers.

Matthew Grennan, PhD. joins the podcast to discuss his work and research in healthcare economics, including how he landed in the field. Dr. Grennan shares his view on data, analytics, and data science, and talks about his upcoming publications.

Rich recaps the interview with Dr. Grennan by having a conversation with Steve Kammar, Kermit’s in-house data scientist. Steve has spent decades in healthcare supply chain, most recently as the Director of Supply Chain at MedStar Health in Maryland. Kammar shares how the topics Matt Grennan spoke about relates to the work he does today for Kermit and their clients.

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